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Structured banking processes.

Scalable. Secure. Structured.

As regulatory requirements increase and processes become more complex, manual workflows reach their operational limits. Paperfly turns complex banking processes and document workflows into structured digital workflows that relieve specialist teams and accelerate decisions.

Banking workflows

Automate processes with full control

Omnichannel & compliant

Whether in-branch, via online banking, or on the go, give customers and advisors a seamless hybrid experience.

  • Hybrid application journeys: A customer can start a loan application online at home and, if questions arise, continue seamlessly with an advisor in the branch.
  • Integrated eIDAS signature: Digital contract execution with a qualified electronic signature directly within the workflow.
  • BaFin & MaRisk compliance: Fully auditable processes with a complete history of every processing step.
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Intelligent processes

Data and documents are automatically checked, validated, assigned to the right processes, and processed further without manual handoffs.

  • Forms and data requests adapt in real time to the customer's legal form (retail customer vs. corporate customer) and risk profile.
  • Only when all data is plausible and complete (e.g., correct IBAN) is the data record transferred to the banking system.
  • Incoming documents in the inbox are automatically identified, read, and assigned to the right customer account.
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Workflows customers love

With Paperfly, specialist teams implement new regulatory standards or market offerings in days instead of months.

  • Independence from IT release cycles: Specialist teams can configure and adapt application journeys, plausibility rules, and risk checks on their own.
  • Automated document requests: If documents are missing, the system automatically reminds the customer or broker.
  • Faster time to decision: By eliminating media breaks and waiting times, the time from application submission to payout is reduced to a minimum.
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Strategic value

What Paperfly can do for What Paperfly delivers for banks

Paperfly transforms fragmented banking processes into a scalable platform. Accelerate lending and customer workflows while reducing operational costs.

  • Data-driven banking

    Reliable data intelligence
    High-quality, structured data from the very first second forms the foundation for reliable AI and analytics models.

  • Efficiency & OPEX

    Reduce tool sprawl and manual case processing. Lower costs per transaction.

  • Compliance & audit

    A complete audit trail aligned with regulatory standards. Versioning and proof of delivery instead of media breaks.

  • Seamless integration

    Your systems (SAP, Microsoft Dynamics, and others) remain untouched. Paperfly feeds structured data back into them.

  • Future readiness

    Scalable to unlimited use cases, without new training concepts or IT interfaces.

The banking industry

How modern processes overcome the limits of traditional IT

Three strategic levers for tangible growth, regardless of size or business area.

Status quo

Opportunity for optimization

Unstructured data

Incomplete or unstructured data prevents automated decisions and increases the need for manual review.

The coordination gap

Information is spread across email, phone calls, and multiple systems. This costs time and increases the risk of errors.

Rigid system landscapes

New market or regulatory requirements can only be implemented with significant IT effort. Business teams remain dependent on release cycles and customization projects.

With Paperfly

The Paperfly solution

Structure from the first touchpoint

Paperfly ensures that all relevant information is captured in a structured, complete, and auditable way right from the first interaction.

Centralized process management

All stakeholders work within a centrally managed workflow. The system proactively requests missing information, monitors deadlines, and manages the entire process.

Flexible process logic

Paperfly acts as an orchestration layer on top of your existing system landscape. Business teams can implement new workflows, rules, and requirements independently and in the shortest possible time.

Stay up to date with the latest trends, insights, and topics.

Guide
Performance Banken

From paper to performance: paper-based processes in banking

Printing, mail, scanning, and manual reviews create media breaks, errors, and audit effort. Digital workflows eliminate them.

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Case Study
ki-posteingangsverarbeitung-banken

Inbox Processing in Banking

At many banks, incoming mail is still handled manually: long processing times slow down workflows and increase costs. AI-powered workflows solve this problem.

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Case Study
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From 10 Days to 48 Hours

Digital loan application journey at a regional bank: this use case shows how a regional bank built its digital loan application process.

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Guide
Banken ROI

The Business Case for Digital Workflows in Banking

When piles of paper, manual checks, and constant rework block your banking processes, costs rise. Digital workflows provide the remedy.

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Frequently Asked Questions (FAQ)

Find quick answers to the most important questions about using Paperfly in the banking sector and how to digitize your processes in a regulatory-compliant way.

Paperfly was built specifically for the requirements of regulated industries. Every process step, every data change, and every automated system decision is recorded in an immutable, audit-proof audit trail. With granular rights and role concepts, complete version history, and operation in ISO 27001-certified European data centers, you can meet all regulatory documentation and control obligations with ease.

Paperfly acts as an intelligent orchestration layer on top of your existing IT landscape. Validated form data and documents are transferred flexibly via modern, secure APIs directly into your systems (such as SAP, Microsoft Dynamics, or similar). No deep or high-risk interventions in your established IT environment are required.

Because business teams can configure new workflows, plausibility rules, and risk queries independently, you are no longer dependent on traditional, rigid IT release cycles. Changes to application journeys or forms are created in a secure environment and can be deployed during live operations without any downtime or interruption to day-to-day business.

Trusted by customers across Europe

5,000+ companies

  • ISO 27001 compliant
  • GDPR-compliant
  • Made in Germany