Digital journeys customers love.

Data quality is ensured directly at the source. Paperfly validates every input from customers or intermediaries in real time while it is being entered, checking for logical errors, correct formats and the readability of uploaded documents, for example. Because incomplete or incorrect datasets are not transferred to your systems in the first place, manual rework in the back office is almost completely eliminated. Standard cases can therefore be processed automatically without manual intervention.

Paperfly acts as a seamless link between all parties involved. Regardless of whether a process is initiated directly by the end customer, via a portal, or jointly with field sales and independent brokers, the experience remains smooth across every channel. External partners receive an intuitive, web-optimized interface and can submit data and proof of documentation structured and at lightning speed, noticeably boosting closing rates.

Paperfly is fully compliant with the highest industry standards. Every single status change, user interaction, and automated rule check is documented in an end-to-end, tamper-proof manner. This detailed audit trail meets VAG regulatory requirements and ensures your processes are audit-ready at all times. Combined with state-of-the-art TLS/AES-256 encryption and hosting in certified data centers, sensitive customer data is maximum protected at every step.