With Paperfly, you can offer your customers a seamless online experience around the clock while meeting the necessary compliance requirements. Simply choose the ID verification method that fits your use case.
Paperfly ID verification
Start identity verification fully automatically, directly within the current process. Your customers can identify themselves in just a few moments on their smartphone, for example by taking a quick photo of their ID document and completing a biometric selfie match, with no waiting time. You benefit from lightning-fast, guided onboarding that minimizes drop-offs and gets customers to their goal without friction.
Combine individual and company checks in a single workflow so you can have confidence in every business partner. This allows you to cover regulatory requirements, from classic customer identification and verification of legal entities through to anti-money laundering prevention.
Tailored flexibility
Every product and every target group requires a different ID Check. With Paperfly, you can combine exactly the methods you need for your compliance and conversion goals.
The fastest route for straightforward approvals: your customer is guided step by step through selecting and capturing their document (national ID card, passport, residence permit, or driver’s license). The integrated camera assistance checks lighting and sharpness live, while AI extracts the data from the document.
For straightforward checks in day-to-day operations where conversion rate is the top priority and no strict statutory identification obligations apply.
Smart protection for digital processes: maximum protection against identity theft. In addition to document upload, the system performs a quick, AI-powered facial scan. Direct visual feedback and active verification of facial features ensure that it is the same person.
As an essential upgrade to Foto-Ident whenever the business context requires a higher level of assurance, sensitive personal data is involved, or the risk of digital fraud attempts needs to be minimized.
The government-backed method for maximum compliance (e.g., QES): customers verify their identity in seconds, contactlessly via the online ID function of their national ID card, directly on their smartphone (NFC). Completely digital.
For highly regulated industries that need to meet the strictest legal requirements while offering their customers fully digital, instant “express onboarding” without any human handoff.
The proven standard for regulated industries and the highest security levels: through seamless integration with specialized partners, the customer completes a short live video call with a trained verification agent, who securely validates the document and the customer’s identity.
As a regulatory-recognized process for the highest compliance levels, it can be used either as the primary verification channel or as a reliable fallback for customers without online ID functionality (eID).
For standard workflows and everyday informal agreements, fast, AI-powered photo and selfie ID verification is a strong option. Add eID or partner-supported Video ID seamlessly whenever needed.
All features at a glance
With integrated identity verification, you can fully digitize regulatory-relevant onboarding and approval processes—efficiently and without media breaks.
Embed identity verification directly into your application or contract workflows and create an end-to-end digital customer experience, without media breaks, from the first step through to approval.
Link identity verification inseparably with digital signatures to ensure audit-proof, traceable documentation of sensitive contract and approval processes.
Combine lightning-fast AI checks with Video ID as a secure fallback. This maximizes completion rates while keeping you flexible.
Protect your business against identity fraud, deception attempts, and modern deepfake attacks with biometric matching, liveness checks, and intelligent control mechanisms.
Find answers to common questions about Paperfly ID Check and learn how to integrate identity verification into your processes securely and with a user-friendly experience.
Paperfly gives you maximum flexibility with a modular, risk-based approach. You decide which verification path to use depending on the product, target audience, or regulatory requirements. For straightforward approvals in day-to-day operations, you can use the fast, AI-powered photo and selfie ID verification process. If you need to meet strict legal requirements or written-form requirements, you can seamlessly integrate the official eID (online ID function) or a video-based live conversation.
To keep your conversion rate high, Paperfly uses intelligent, hybrid verification scenarios. If the initial form of validation reaches its limits—for example, due to poor lighting during document upload—the system does not block the workflow. Instead, Paperfly seamlessly switches to an alternative fallback or a manual review by your team, without disrupting the experience. This keeps the customer in the process and ensures onboarding is completed successfully.
