With Paperfly, you provide your customers with a seamless online experience around the clock while meeting the necessary compliance requirements. Simply choose the identity verification method that best suits your use case.
Paperfly ID verification
Start identity verification fully automatically within the ongoing process. Your customers verify their identity within moments directly on their smartphone, for example by taking a quick photo of their identity document and completing a biometric selfie check, with no waiting time. You benefit from fast, guided onboarding that minimises drop-off rates and helps customers complete the process without unnecessary barriers.
Combine individual and company verification within a single workflow so you can be confident about every business partner. This enables you to cover regulatory requirements ranging from standard customer identification and verification of legal entities to anti-money laundering controls.
Flexibility Tailored to Your Needs
Every product and target group requires a different ID check. With Paperfly, you can combine exactly the methods you need for your compliance and conversion requirements.
The fastest option for straightforward approvals: your customer is guided step by step through selecting and capturing their document, whether an identity card, passport, residence permit or driving licence. Integrated camera assistance checks lighting and sharpness in real time, while AI extracts the document data.
For straightforward verifications in day-to-day operations where conversion rates take top priority and no strict legal identification requirements apply.
Smart protection for digital processes: maximum protection against identity fraud. In addition to uploading their document, the customer completes a quick AI-powered facial scan. Direct visual feedback and active verification of facial features help ensure that the same person is completing the process.
As an essential upgrade to photo ID verification whenever the business context demands an elevated level of security, sensitive personal data is involved, or the risk of digital fraud must be minimized.
The government-backed method for the highest compliance requirements, for example QES: customers verify their identity contactlessly within seconds using the online identification function of their identity card directly on their smartphone via NFC. Fully digital.
For highly regulated industries that must meet the strictest legal requirements, yet want to offer their customers a fully digital, instant 'express onboarding' experience without any human intervention.
The proven standard for regulated industries and the highest security levels: through seamless integration with specialised partners, the customer completes a short live video call with a trained verification specialist who securely validates both the document and the person's identity.
As a regulatorily recognized procedure for the highest compliance levels—serving either as the primary verification channel or as a reliable fallback for customers without online ID functionality (eID).
For standard workflows and everyday informal agreements, fast, AI-powered photo and selfie ID verification is a strong option. Add eID or partner-supported Video ID seamlessly whenever needed.
All Features at a Glance
With integrated identity verification, you can fully digitise regulatory onboarding and approval processes efficiently and without media breaks.
Embed identity verification directly into your application or contract workflows and create a fully digital customer experience without media breaks, from the first step through to approval.
Link identity verification inseparably with digital signatures to create audit-ready, traceable documentation for sensitive contract and approval processes.
Combine fast AI-powered verification with Video Ident as a secure fallback. This helps maximise success rates while maintaining flexibility.
Protect your organisation against identity misuse, attempted fraud and modern deepfake attacks with biometric matching, liveness checks and intelligent control mechanisms.
Here you will find answers to common questions about Paperfly ID Check and learn how to integrate identity verification securely and seamlessly into your processes.
Paperfly gives you maximum flexibility through a modular, risk-based approach. You decide which verification path to use depending on the product, target group or regulatory requirement. For straightforward approvals in day-to-day business, for example, you can use fast AI-powered Photo Ident and Selfie Ident methods. Where strict legal requirements or statutory written-form requirements apply, you can seamlessly integrate the government-backed eID solution or a live video-based verification process.
To keep your conversion rate high, Paperfly relies on intelligent, hybrid verification scenarios. If the initial validation method hits a limit—for example, due to poor lighting conditions during document upload—the system doesn't block the workflow. Instead, Paperfly seamlessly switches to an alternative fallback method or a manual review by your team without breaking the digital process. This keeps the customer engaged and ensures onboarding is completed successfully.
