Transform traditional mailing processes into intelligent workflows. With Paperfly, you can move beyond rigid communication paths. Whether it’s price changes, contract information, or mandatory regulatory communications, content is created automatically and delivered across channels.
Paperfly Bulk Mailing
With integrated bulk mailing, you can fully digitize and automate all high-volume communication processes efficiently and in an audit-proof way.
Turn rigid mail merges or mass emails into highly personalized workflows. Paperfly manages high-volume delivery fully automatically and equips every message with an intelligent digital return channel. You can reach your entire target audience in no time on their preferred channel and collect confirmations, data, and documents in a structured, error-free way.
Ask customer groups at scale to submit important proof, current certificates, or contract-relevant documents. Using the integrated digital return channel, recipients upload their documents directly from their mobile device, while the system checks completeness and readability in real time.
Launch campaigns “digital first,” process undeliverable responses digitally, and trigger physical letter delivery as a fallback only for the remaining contacts. This ensures maximum customer reach while significantly reducing printing and postage costs.
You stay in control of how your messages reach recipients. Depending on your compliance requirements, you can send communications via email or SMS. If a customer cannot be reached digitally, you can choose letter delivery as a fallback option. This guarantees maximum reach while dramatically reducing printing and postage costs.
When a customer receives a message by post, it no longer means a break in the process. Paperfly automatically prints an individual QR code on the letter. The customer scans the code with a smartphone, lands directly in the browser form, and can provide additional data and upload documents. No return letter, no scanning, no manual retyping for you.
Do you need to obtain acceptance of a new policy or updated contract terms from your entire customer base? With the bulk return channel, you can collect thousands of consents or digital signatures at the same time. Paperfly tracks live in the dashboard who has already agreed, reminds outstanding contacts, and sends the completed approvals directly to your systems.
Every message and every document is created and personalized in context. Dynamic placeholders and audience-specific variants ensure your communication remains personal, relevant, and consistent, even at high volumes.
Stay on top of everything: delivered, opened, failed, or confirmed? Events are processed in real time and, when needed, immediately trigger the next process step.
Paperfly does not work in isolation; it acts as an intelligent layer on top of your existing IT. CRM, ERP, DMS, and line-of-business systems provide triggers, data, and content, while Paperfly centrally manages the entire communication process.
Paperfly Bulk Mailing
Using Paperfly Bulk Mailing turns your customer communications into a high-performing digital success factor.
Instead of simple text messages, you send interactive processes. Paperfly centrally manages content, audiences, channels, and delivery times with high performance.
Request a demoPaperfly orchestrates bulk mailings across channels and personalizes them. This lets you reach large audiences quickly, consistently, and with full control—including digital responses and centralized monitoring.
Find answers to common questions about Paperfly bulk messaging and learn how to securely reach thousands of recipients through personalized, cross-channel workflows.
With Paperfly, you manage your bulk communications according to a “digital first” approach. Campaigns such as regulatory terms and conditions updates or price updates are launched first via resource-efficient email or SMS. Only if a customer does not respond digitally within a defined period or cannot be reached do you use the fallback option and trigger physical letter delivery. This ensures maximum reach while significantly reducing printing and postage costs for contacts already reached digitally.
When a customer receives a message by post, Paperfly automatically prints a unique, personalized QR code on the letter (“Reached offline. Completed online.”). When the customer scans the code with their smartphone, they are taken directly to the appropriate browser form without needing to log in. They can submit additional data, upload documents, or provide consent right away. For you, that means no return mail, no manual document scanning in the back office, and no error-prone data entry.
Manual management of Excel lists is eliminated entirely. Paperfly acts as an intelligent layer on top of your existing IT and processes all events (delivered, opened, confirmed, or failed) in real time. In the central dashboard, you can see live which responses have already been received and validated. Outstanding contacts are automatically reminded of deadlines by the integrated logic, while completed approvals and data are passed directly to your core systems (CRM, ERP, DMS) without delay.
