Paperfly for Telcos
• Faster client onboarding.
• Let customers accept mobile tarif offers within minutes.
• Get instant agreements on price or ToS changes.
• Enhance your customer recovery process.
• Let customers accept mobile tarif offers within minutes.
• Get instant agreements on price or ToS changes.
• Enhance your customer recovery process.
Paperfly for Telcos
• Faster client onboarding.
• Let customers accept mobile tarif offers within minutes.
• Get instant agreements on price or ToS changes.
• Enhance your customer recovery process.
• Let customers accept mobile tarif offers within minutes.
• Get instant agreements on price or ToS changes.
• Enhance your customer recovery process.
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Reduced customer churn rate
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%
Less touchpoints and customer follow-ups
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Improved Customer Experience
Paperfly for telecommunications
Paperfly enables your customers to sign up to a subscription plan within seconds.
Next to email Paperfly supports the ‘lost channel’ of mobile text messages to get the attention of your customer and to reach those customers who may have been less willing to sign up.
Wir hatten Paperfly anfangs neben E-Mail und Call Center Anrufen als Drittanspracheweg des Kunden im Kündigungsfall genutzt.
Mittlerweile ist Paperfly unser Top Anspracheweg mit den höchsten Erfolgsaussichten einen Kunden zurückzugewinnen.
Andrea Veselá
Leiterin Kundenkommunikation
With Paperfly mobile plan contracts can be signed and accepted by the customer within seconds.
You can get instant agreements on price or ToS changes from your customer via email or text message.
Zero install. Zero Login. Your customer does not need to install any app as Paperfly runs directly within the browser of the customers device. Customers don’t even need to log into an enterprise portal. Their workflow can start with a simple text message.
With Paperfly you can send a customer win-back offer within minutes and let the customer accept it with a single click. The customer recovery success rate is much higher with Paperfly than using phone calls, snail or email.