# Paperfly > Paperfly is a document and customer experience platform that automates complex workflows, connects existing systems, and guides customers through digital processes end to end, while staying GDPR-compliant and ISO 27001 aligned. Paperfly orchestrates documents, processes, and experiences on a single platform. It is used by banks, insurers, and energy providers to digitize document collection, e-signatures, ID checks, payment collection, and form-based workflows without forcing customers into apps, logins, or portals. ## Platform - [Paperfly Platform](https://www.paperfly.de/solutions/workflows): Central control for all document and customer processes, integrated and orchestrated end to end. - [Dynamic Workflows](https://www.paperfly.de/solutions/workflows/dynamic-workflows): Build complex, automated processes visually with no-code. - [Document Collection](https://www.paperfly.de/solutions/workflows/document-collection): Request and collect documents automatically. - [Payment Collection](https://www.paperfly.de/solutions/workflows/payment-collection): Collect payments inside the process. - [E-Signature](https://www.paperfly.de/solutions/workflows/e-signature): Sign documents in the same flow. - [Intelligent PDF Forms](https://www.paperfly.de/solutions/workflows/intelligent-pdf-forms): Smart, mobile-optimized PDF forms. - [ID Check](https://www.paperfly.de/solutions/workflows/id-check): Verify identities digitally. - [Quick Forms](https://www.paperfly.de/solutions/workflows/quick-forms): Lightweight forms for fast data capture. - [Instant Confirmation](https://www.paperfly.de/solutions/workflows/instant-confirmation): Confirm actions in real time. - [Bulk Send](https://www.paperfly.de/solutions/workflows/bulk-send): Send documents and requests at scale. ## Solutions - [Paperfly Agents](https://www.paperfly.de/solutions/agents): AI agents for document and process intelligence. - [Paperfly Connect](https://www.paperfly.de/solutions/connect): Connect Paperfly with your existing CRM, ERP, and core systems. ## Industries - [Banks](https://www.paperfly.de/branchen/banken): Digital document and customer processes for banks. - [Insurance](https://www.paperfly.de/branchen/versicherungen): Tailored workflows for insurers. - [Energy Providers](https://www.paperfly.de/branchen/energieversorger): Solutions for energy and utility companies. ## Resources - [Blog](https://paperfly.io/de/blog/): Articles on document automation and digital processes. - [Help Center](https://docs.paperfly.io/): Product documentation and guides. - [Developer Hub](https://developers.paperfly.io/): API and integration documentation. ## Contact - [Request a Demo](https://www.paperfly.de/demo): Book a personalized live demo. - Email: info@paperfly.de